Services
What we do at urban core limited
01.
Integrated Facility Management (IFM)
We provide a fully coordinated approach to managing your facility, taking responsibility for both the technical and operational aspects of the property. By bringing all services under one structure, we ensure better control, clear communication, and improved efficiency. Our focus is not just on keeping things running, but on making sure the facility supports your long-term objectives.
02.
Zoned Services
To improve service delivery, we divide the facility into manageable zones, each with dedicated oversight. This allows for quicker response times, better supervision, and a clearer sense of accountability across the property, especially in larger or multi-unit developments.
03.
Hard Services
We maintain, repair, inspect, and manage all building infrastructure, including systems and equipment such as;
– HVAC systems
– Electrical systems
– Lighting
– Plumbing
– Water treatment
– Fire safety systems and inspections
– Building systems like elevators maintenance
– Generators maintenance
– Asset lifecycle management
- MEP Maintenance
We handle the maintenance of mechanical, electrical, and plumbing systems with a strong focus on reliability and safety. From routine servicing to fault resolution, we ensure that all systems operate efficiently and are maintained in line with expected standards.
- Renovations and Upgrades
We carry out renovation and upgrade works to address wear and tear, correct existing issues, and improve overall functionality. Whether it’s minor improvements or more extensive upgrades, we ensure that all works are properly planned and executed with minimal disruption.
- Swimming Pool Maintenance
We manage the routine maintenance of swimming pools, ensuring proper water treatment, equipment functionality, and overall safety for users.
- Elevator Maintenance
We oversee the servicing and maintenance of elevators, ensuring they operate safely and efficiently while reducing the likelihood of breakdowns.
- Fire Service Maintenance
We ensure your building’s fire safety systems are always operational. We inspect, test, and maintain fire alarms, extinguishers, sprinkler systems, and emergency lighting to protect lives and property.
04.
Soft Services
We manage the day-to-day services that support the comfort and usability of the facility. This includes;
– Cleaning services
– Waste Management
– Security personnel and camera monitoring or Security Services
– Landscaping and grounds care
– Front desk reception
– WorkSpace Management
– Pest control
- Waste Management
We implement practical and well-structured waste management systems tailored to the property and local requirements. Our focus is on proper collection, disposal, and maintaining a clean and hygienic environment.
- Janitorial Services
We provide routine cleaning services across common areas and designated spaces, ensuring that the facility remains clean, presentable, and comfortable for occupants at all times.
- Landscaping
We maintain outdoor areas, including lawns, gardens, and shared spaces, ensuring they remain neat, functional, and in line with the overall standard of the property.
- Fumigation
We carry out scheduled and responsive pest control services, helping to maintain a safe and comfortable environment for all occupants.
- Security Services
We coordinate and supervise security operations, focusing on access control, monitoring, and risk management. Our approach is practical, ensuring the safety of both occupants and assets without disrupting daily activities.
05.
Other Services
We manage the routine maintenance of swimming pools, ensuring proper water treatment, equipment functionality, and overall safety for users.
- Move-in Administration
We manage the move-in process for new occupants, ensuring proper documentation, access control, and coordination. This helps maintain order within the facility and ensures a smooth transition for incoming tenants or residents.
Snag Management
We identify and track defects, particularly in newly completed or recently occupied properties, and follow through to ensure proper resolution. Our approach ensures that issues are not just reported, but fully closed out.
- HSE Services
We implement systems to manage health and safety risks within the facility. This includes routine inspections, safety procedures, and ensuring compliance with applicable regulations.
- Service Charge Administration
We manage service charge processes with transparency and structure. This includes budgeting, billing, and reporting, giving clients clear visibility on how funds are managed and applied.
- Project Management
We handle projects from planning through to completion, coordinating all parties involved to ensure work is delivered on time, within budget, and to the required standard.
- Sales and Rentals
We support property owners in marketing, leasing, and sales activities, helping to attract and retain the right occupants while maintaining property value.
- Consultation
We provide practical advisory services based on our experience within the local market. Whether it’s operational setup, cost planning, or general facility strategy, we offer guidance that aligns with your goals.
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Our Core Values
- Excellence
- Sustainability
- Safety & Well-being
- Innovation
- Integrity
- Collaboration
- Customer-centricity
- Eco-Friendly
- Resilience & Adaptability